PT. InfraCom
Technology
Trusted IT Infrastructrure Solutions Provider in Indonesia
PT. InfraCom
Data Center Infrastructure Solutions & Integration
Starting at the very first layer of the IT Infrastructure, we provide hardware infrastructure which consists of the following components: Servers, Storage, and Switches. On top of the hardware layer, we also provide software infrastructure: Database and Middleware while the integration to other systems may covered by Service Oriented Architecture "SOA" layer.
As a complementary, our solutions also include consultation, design, tuning, implementation, and managed service operation to continuously support customer's business.
Infrastructure Management Solutions
We deliver this solution to provide holistic information and visibility into the entire IT infrastructure especially in Systems and Network. This information is instantly meaningful and actionable. Customer will be able to see, understand, manage, and optimize the complex interrelationships of their entire systems and network that drive the modern data center.
This solution can address the area of Business Service Management, Application Lifecycle Management, and IT Automation and Orchestration.
Information Security Solutions
Information Security is usually one of the most overlooked aspect in the IT Infrastructure space. We provide the solutions of Database Security, Identity Management, and Operating System Hardening to ensure that most of the critical aspect in the Customer’s Data Center is managed securely.
Our Services
We provide our customers with the best of breed solutions by combining our renowned Professional Services with world class products from our principals and partners. We strive to provide beyond IT solution by ensuring every solution we deliver must be implemented and supported correctly. We constantly develop and certify our Professional Services team to ensure we can deliver what we promise.
Our Additional Services
To meet customer's business demand and technology disruption era,
we also provide professional services on below specialization:
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Digital Customer Engagement with SRM and Chatbot Self-service with Artificial Intelligence
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Robotic Process Automation and Testing Tools Implementation
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Cloud IaaS / PaaS Migration and Provisioning Services
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Big Data Solutions Implementation
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Dev Ops Technology Implementation
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Java and Mobile Application Development
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Document Management, Loyalty Point System, E-Statement & E-Billing
Digital Customer Engagement Solutions
We develop Integrated Digital Customer Engagement solutions
with product released 3Dolphins Social Relationship Management (SRM)
The solutions consists of:
- Omni Channel Contact Center
- Chatbot Self-Service with Artificial Intelligence
Data Center Facilities Solutions
We provide a Data Center equipment with a certified workers
and help you manage your data center investments.
The solutions consist of :
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Data Center Design & Consulting
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Build & Implementation Data Center Infrastructure
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Data Center Professional Services
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Data Center Maintenance Services
Comprehensive IT Solutions
We continuously provide comprehensive IT solutions that revolutionize customer's business practices.
The solutions consist of :
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IMAPPS – Data Collection Application
Easy to use mobile app designed for every sector that need tools in supporting data collection activity. No coding configuration needed, resulting in less paper work, easy deployment, and increase productive users. -
IMAPPS - Core Multifinance Application
A comprehensive end-to-end solution that is design for accommodating all Multifinance business process, ready to integrate with customer’s existing system and available on customer’s premise or on cloud. -
Security Solutions
Covered Life Cycle Identity, Single Sign On, Encryption, Token, and Web Security.
