The onset of the COVID-19 crisis provided an imperative opportunity for companies to reconfigure their operations to ensure business continuity and greater productivity. That said, in the current scenario, technology is a source of competitive advantage and a necessity for all organizations. As a result, the line between corporate strategy and technology strategy is blurring. Companies are seeking ‘solutions beyond’ their organization’s current IT capabilities to turn their digital transformation strategy development from an erratic, time-consuming process to one that’s continuous and dynamic. This is where InfraCom Technology (ICT) is carving out a niche for itself. The company strives to provide its customers with the best-of-breed solutions by combining renowned professional services with world-class products from its global partners. The company brings digital transformation strategies that are based on clients’ core values and builds competitive solutions that are tailored to each customer’s present and future challenges.

ICT was founded in 2006 as an IT infrastructure provider primarily for the financial service industry. Over the years, the company has expanded its portfolio to areas such as Application Business Solutions and Cloud, including IaaS, PaaS, and DevOps, shifting from solely being an IT infrastructure solution provider to an end-to-end IT solution provider. “What makes us different from other competitors is our strong and excellent technical support throughout the solution and product life cycle,” explains Yoseph Cahaya, technical director at ICT. With over 15 years of expertise, it employs a proven, result-oriented approach that involves working closely with its clients to understand the needs of their organizational priorities and goals. The highly experienced and certified team of software professionals at InfraCom creates cost-effective software applications to streamline operations and boost clients’ return on investment. Furthermore, ICT provides application development and modernization services, including consultation, design, tuning, implementing, and operation management for clients’ business processes to help migrate to nextgeneration technologies. “Every infrastructure we design comes with a solution which enables our customers to optimize various business functions and increase ROI,” adds Yoseph.

To further illustrate the efficacy of ICT’s solutions and services, Yoseph cites a project wherein one of its biggest financial sector clients sought to expand their core applications. The company’s application team first engaged with the customer to assess and identify an optimal solution design for enhanced functionality. Once the design was completed, ICT’s implementation team proposed an application infrastructure suited to handle rapid changes and massive scalability using modern topology with microservices and DevOps solutions to match their requirements. Lastly, following current trends for optimizing digital transformation, ICT experts encouraged the customer to use the cloud, enabling them to achieve agility, scalability, and cost-effectiveness.

As companies begin to recover from the impact of COVID-19, they will be focusing on capitalizing on the lessons learned during the pandemic and fool-proof their business strategies for future disruptions. Against this backdrop, ICT aims to help customers assess new initiatives and innovations by developing applications that enable them to reach new levels of productivity, efficiency, and competitive advantage. The company is focusing on venturing into COTS applications utilizing its experience in the financial sector and further reaching out to other industries such as Communication Solution Providers (CSP), Manufacturing, and Startups. Moving ahead, as one of Indonesia’s best IT solutions providers, ICT plans to continually expand its team’s technical knowledge on various technologies for microservices, automation tools, DevOps life cycle, and application development to offer a comprehensive and end-to-end solution. “To provide a complete solution, we are combining IT applications with our infrastructure solution. This will ensure that customers get the best solution that guarantees a smooth implementation and operational stability,” concludes Yoseph.

Source CIO Magazine