Customer Experience, key for successful business. Did you know?

-84% of companies that work to improve their customer experience report an increase in their revenue.

-96% of customers say customer service is important in their choice of loyalty to a brand.

-87% of customers who say they had a great experience will make another purchase from the company, compared to 18% of customers who had a very poor experience.

-80% of customers say they are more likely to do business with a company if it offers personalized experiences.

Together with 3Dolphins, we provide business institutions with Social Relationship Management solution which maintains and enhances your customers’ experience by having these capabilities:

• Sales CRM
• Marketing Broadcasting
• Telephony system
• Chatbot
• Omni-Channel Contact Center

For more info, contact us!

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#Connectenterprisestocustomers #ConversationalAI #MachineLearning