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Customer Experience, Key for Successful Business
ICT

Customer Experience, key for successful business. Did you know?

-84% of companies that work to improve their customer experience report an increase in their revenue.

-96% of customers say customer service is important in their choice of loyalty to a brand.

-87% of customers who say they had a great experience will make another purchase from the company, compared to 18% of customers who had a very poor experience.

-80% of customers say they are more likely to do business with a company if it offers personalized experiences.

Together with 3Dolphins, we provide business institutions with Social Relationship Management solution which maintains and enhances your customers’ experience by having these capabilities:

  • Sales CRM
  • Marketing Broadcasting
  • Telephony system
  • Chatbot
  • Omni-Channel Contact Center

For more info, contact us!

#ICT #InfraComTechnology #SolutionsGoBeyond #ICTSolutions #ITSolution #3DolphinsSRM #CustomerExperience #SocialRelationshipManagement #SalesCRM #MarketingBroadcasting #Telephonysystem #Chatbot #OmniChannelContactCenter
#Connectenterprisestocustomers #ConversationalAI #MachineLearning

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PT InfraCom Technology

GRHA INFRACOM
Jl. Tanah Abang II no. 46
Jakarta 10160, Indonesia

+62 21 39717888 / +62 811-1-CALL-ICT
marketing.communication@infracom-tech.com QMS1001269

QMS1001269
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